Privacy Policy

1. Introduction

Welcome to PostStudio ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you register for an account, including:

• Name and email address
• Username and password
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Communication preferences

2.2 Content and Usage Data

When you use our Service, we collect:

• Content you create, generate, or upload (including text, images, and posts)
• Social media account information you connect (e.g., Instagram profile data)
• Brand voice samples and preferences
• Usage patterns and interaction data
• Generated content and edit history

2.3 Automatically Collected Information

We automatically collect certain information when you access our Service:

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, referring URLs)
• Cookies and similar tracking technologies
• Performance and diagnostic data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI content generation services
• AI Training: To train and improve our AI models to better understand and replicate your brand voice
• Personalization: To customize your experience and deliver relevant content
• Communication: To send service updates, technical notices, and support messages
• Billing: To process payments and manage subscriptions
• Security: To detect, prevent, and address fraud or security issues
• Analytics: To understand usage patterns and improve the Service
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. AI and Machine Learning

Important Notice: Our Service uses artificial intelligence and machine learning to analyze your content and generate new content in your brand voice. By using our Service, you acknowledge and agree that:

• Your content may be used to train and improve our AI models
• AI-generated content is created algorithmically and may not always be perfect
• You are responsible for reviewing and approving all AI-generated content before publication
• We continuously improve our AI models using aggregated and anonymized usage data

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers (data storage and processing)
• Payment processors (Stripe for billing)
• Email service providers (transactional emails)
• Analytics providers (usage analytics)
• AI/ML service providers (OpenAI for content generation)

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., subpoenas, court orders).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information after account deletion for legal compliance, fraud prevention, and legitimate business purposes. You may request deletion of your data by contacting us at privacy@poststudio.ai.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@poststudio.ai.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using the Service, you consent to such transfers.

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

14. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: